Ditch the Script: Building AI-Augmented Agents with CX Agent Studio - #NYTechWeek
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ᵔ▾ᵔLet’s be honest, we all know how frustrating those rigid, scripted chatbots are for users, but hiring a massive 24/7 support team isn't exactly an option when you're managing a lean burn rate.
The future of customer experience isn't about writing better logic trees; it’s about giving AI the right instructions and the right data. In this session, we’ll show you how to deliver enterprise-grade CX without the enterprise-level headcount using CX Agent Studio. Discover how to build "Playbook-based" agents that use natural language to navigate complex, unpredictable customer journeys with the nuance of a human and the flawless factual accuracy of a machine.
This event is a part of #NYTechWeek—a week of events hosted by VCs and startups to bring together the tech ecosystem. Learn more at www.tech-week.com.
We expect these sessions to fill up quickly and be in high demand. Space is limited and sessions are first-come, first-served, even as an approved guest. Please be sure to arrive by the check in time listed on your session agenda. Spots will be given away to waitlist beginning 10 minutes before each session.
Guests will be permitted in the Google for Startups Hub only during the time slot they are approved for.
We invite all guests to return for the Google For Developers Happy Hour at 4p. Only those with valid badges will be permitted, space allowing.
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