Capital to Customers - #NYTechWeek

Wednesday, Jun 3

10:00am – 1:00pm

ETGMT

Hosted by

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Capital to Customers: Why smart funding, clean ownership, and retentive CX matter How do founders turn capital into customer demand and drive scalable growth? This session brings together leading voices across venture capital, fintech, and customer experience to break down what actually drives efficient growth. We’ll cover how successful founders approach capital sourcing and allocation as well as customer acquisition, retention, and experience. We’ll focus on how smart funding (venture debt, revenue-based financing, secondary liquidity), clean ownership (cap table optimization, data-driven underwriting), and high-performing customer experience (AI-powered support, success, and operations) work together to extend runway, reduce drag, and build momentum in practice. --------------------------------------------------------- Zendesk: Deliver world-class AI-powered support, without sacrificing runway. Startups get the full Zendesk Suite, including AI Agents and Copilot, at no cost. Trusted by over 50,000 startups, Zendesk works out of the box and scales with you as you grow. With AI natively built-in, intelligent AI agents resolve over 80%+ of interactions, freeing your team to focus on growth and innovation. Plus, unlock exclusive discounts from top Zendesk tech partners like AWS, Google Cloud, and GitHub. Get started today, for free. Carta: ​Carta is the all-in-one platform for private equity. Whether you're managing cap tables, valuations, equity plans, or investor relations, Carta brings all the pieces together, giving founders, fund managers, and their teams the clarity they need to make confident decisions. We handle the complexity so you can focus on what matters: building and growing. ECL: Efficient Capital Labs (ECL) provides non-dilutive growth financing to B2B SaaS and AI startups, helping founders access fast, flexible capital without giving up equity or control. We partner with startups to extend runway and support growth between & alongside equity rounds. Backed by QED Investors and 645 Ventures, ECL has supported 270+ companies globally with founder-friendly financing designed to move at the speed of modern startups. This event is a part of #NYTechWeek—a week of events hosted by VCs and startups to bring together the tech ecosystem. Learn more at www.tech-week.com.

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