Capital to Customers: Why smart funding, clean ownership, and retentive CX matter.
How do founders turn capital into customer demand and drive scalable growth?
This session brings together leading voices across venture capital, fintech, and customer experience to break down what actually drives efficient growth. Speakers from FJ Labs, TrueBridge, Airbus Ventures, Hustle Fund, Zendesk, Efficient Capital Labs, and Bright Ventures will discuss powerful strategies for capital sourcing and allocation as well as customer acquisition, retention, and experience.
We’ll focus on how smart funding (venture debt, revenue-based financing, strategic venture capital, secondary liquidity), clean ownership (cap table optimization, data-driven underwriting), and high-performing customer experience (AI-powered support, success, and operations) work together to extend runway, reduce drag, and build momentum in practice.
This event is a part of #NYTechWeek—a week of events hosted by VCs and startups to bring together the tech ecosystem. Learn more at www.tech-week.com.