AI-Powered Customer Success: From Strategy to Execution
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Explore how leading CS teams are moving beyond AI experimentation to real-world impact. This workshop will unpack how to strategically integrate AI at different stages of the customer lifecycle.
We'll discuss tactics that target onboarding to renewal and expansion, while maintaining a human-centered approach. Hear from GTM leaders on the tools, workflows, and change management strategies driving measurable outcomes. You'll walk away with practical frameworks to operationalize AI within your own CS organization.
This event is a part of #NYTechWeek - a week of events bringing together operators across the tech ecosystem. Learn more at www.tech-week.com.
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